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The Secret To Great Customer Service Lies In The Brain

Mary Steffel's research focused on improving customer service was presented at the recent American Psychological Association Annual Conference. It is highlighted here by Nielsen.


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September 21, 2018

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http://sites.nielsen.com/newscenter/secret-great-customer-service-lies-brain-nielsen-apa-2018/

Mary Steffel's research focused on improving customer service was presented at the recent American Psychological Association Annual Conference. It is highlighted here by Nielsen.