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Mea culpa: A business should own up to customer service flub

Paul Fombelle comments on the importance of building relationships when mistakes are made by small businesses in The News Tribune.


Published

July 25, 2018

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https://www.thenewstribune.com/news/business/article215492095.html

Paul Fombelle comments on the importance of building relationships when mistakes are made by small businesses in The News Tribune.