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United dragging a passenger from overbooked flight was lesson in stupidity

Paul Fombelle comments on the public relations backlash United Airlines suffered after dragging a passenger off a plane that was overcapacity for the Los Angeles Times.

Published

April 10, 2017

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http://www.latimes.com/business/lazarus/la-fi-lazarus-united-passenger-20170411-story.html

Paul Fombelle comments on the public relations backlash United Airlines suffered after dragging a passenger off a plane that was overcapacity for the Los Angeles Times.